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Let AI handle
the first response.

AI responds to inquiries using the Q&A content you register.
A service supporting both phone and chat conversations.

Visit the service website Opens in a new tab
Telmia’s Q&A management screen, displaying sample data.
WHO IT IS FOR

Inquiry desks for shops, small businesses & companies

AI / Customer support

About the product

One Q&A library.
Two channels.

Bring together frequently asked questions and answers for initial phone and chat responses. At your daily inquiry desk, connect AI responses with the decisions and support handled by people.

How it works

How it works, at a glance.

01 / KNOWLEDGERegister Q&A content

Gather the information needed to answer questions

02 / RESPONSERespond by phone & chat

Use the same Q&A content across two channels

03 / PEOPLEHand over to people when needed

Connect with human decisions and support

How the service works

Use cases

Where it helps.

01

At the inquiry desk

Respond to common questions received by shops and businesses.

02

For managing response information

Organize the information needed for support into Q&A content and keep it updated.

03

For sharing work with people

Connect AI’s initial responses with the decisions and support people provide.

Related businesses

Related businesses & capabilities

Talk with us

Let’s talk about
your business.

AI, development, marketing or a new partnership.
Tell us what you’re working through and what you want to achieve.

Let’s talk